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Official contact

Use the right channel.

Never email a password, one-time code, or a complete identity document.

Limited accessPolicy version: 2026-08-12-v2 · Effective: 2026-08-12
PrivacyAccount deletionData retentionProcessorsData transfersTermsSafetyChild safetyPricingContactالعربية

1. Service operator

ELHAKIM (PTY) LTD · Company number 2021/622573/07 · Registered in South Africa. Registered office shown in the supplied CIPC company record: 50 Von Brandis Street, Marshalltown, Johannesburg CBD, Gauteng, 2000, South Africa. Enterprise status shown on that record: In Business.

2. Privacy and data rights

For access, correction, deletion or objection requests, write from the email linked to the service and state the request type without sending a password or one-time code.

privacy@ahdna.co

3. Support and reports

For sign-in problems, general support, abuse reports or a referenced case:

support@ahdna.co

4. Membership-request status

The home-page form is the source of truth for the current operating status of worldwide membership requests for adults aged 18+. When it is available, a request creates no account and does not guarantee acceptance; review and invitations remain manual. See the Processor Schedule and International Data-Transfer Notice for the current processing and transfer-evidence status.

ELHAKIM (PTY) LTD · Company 2021/622573/07 · Registered office shown in supplied CIPC record: 50 Von Brandis Street, Marshalltown, Johannesburg CBD, Gauteng, 2000, South Africa · privacy@ahdna.coHome